BuyMe Cart - Cancellation & Return Policy
Order Cancellation
You can cancel your order before it is dispatched from our warehouse. Once the order is shipped, cancellation requests will not be accepted.
- To cancel, go to 'My Orders' and select the item you wish to cancel.
- If your order has already been shipped, you can reject the delivery to initiate an automatic return.
- Refunds for prepaid orders will be processed within 7 working days.
Return Policy
We offer a hassle-free return policy for eligible items. You can return a product within 7 days of delivery.
- Item must be in its original condition with packaging intact.
- Returns can be initiated via the 'My Orders' section.
- Refunds will be processed within 7-10 business days after return approval.
Refund Process
Once your return request is approved and the item is received, refunds will be initiated via the original payment method.
- Prepaid orders: Refunds will be credited to the original payment method.
- Cash on Delivery (CoD) orders: Refunds will be processed through bank transfer.
Non-Returnable Items
Some items are not eligible for return due to hygiene and safety reasons. These include:
- Personal care products
- Health and hygiene-related items
- Customized or perishable products
Exchange Policy
Exchanges are available for select items. If your item qualifies for an exchange, you can choose a replacement instead of a refund.
- Exchanges must be requested within 7 days of delivery.
- Item must be in unused condition with all accessories intact.
How to Initiate a Return or Cancellation?
To request a return or cancellation, follow these steps:
- Log in to your BuyMe Cart account.
- Go to 'My Orders' and select the item.
- Choose 'Cancel' or 'Return' and follow the instructions.
- For further assistance, contact our customer support team.